You can now trigger PagerDuty incidents with IUDEX alerts!
Get started by adding the PagerDuty <> IUDEX integration first. Just click the PagerDuty logo in the top right to get set up.
To create an alert, just run any search from app.iudex.ai/logs and click create alert in the top right.
From there, select the PagerDuty services on which to trigger an incident.
We use smart routing so that the same log alert will just stack on the same incident rather than spamming you with pages.
You can view, pause, and delete your alerts by clicking the alerts link in the top right of the dashboard.
You can also configure PagerDuty alerts from code on a per-log basis.
Just tag your logs with the iudex.pagerduty_service_id attribute.
logger.info("Hello from PagerDuty!", extra={"iudex.pagerduty_service_id": "YOUR_PAGERDUTY_SERVICE_ID"})
Your service ID can be found by clicking into your service from the directory.
The last slug at the end of the URL is your service ID (it'll look something like PABC123).
These tagged logs will now trigger incidents on their corresponding PagerDuty service any time they are logged!
The issues view now shows the count of issue occurrences over the past 24 hours. This way you can quickly hone in on the most pressing issues.
You can also explore the errored span corresponding to each issue occurrence. Now you can root cause and re-prioritize issues all in one place!
We recently launched our user docs! You can find them at docs.iudex.ai.
The docs cover a wide variety of general guides on setup, search, etc. as well as specific cookbooks e.g. triggering filter-based alerts in PagerDuty.
Check them out and let us know what you think!